Absolutely, the Telkonet’s Rhapsody and EcoSmart networks are secure.
All the data gathered by the collection of Rhapsody devices is transmitted to the Rhapsody software hosted by Amazon Web Services through a highly secure protocol. Regular checks, security/ vulnerability updates, and data backups ensure the ongoing availability of the service.
EcoSmart devices communicate using the Zigbee communication protocol.
Zigbee and Wi-Fi share the same 2.4 GHz band. However, Zigbee will not interfere with Wi-Fi connections. Zigbee channels can squeeze in between the large Wi-Fi channels without interference. We use channels 15, 20, 25 and 26.
Zigbee products have been designed to be immune to RF interference, the standard has 16 channels in the global 2.4 GHz frequency band, giving it plenty of room to inter-operate successfully with other systems operating in the same range.